# Download results from Fornax

**URL:** <https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445>\
**Category:** Data Access\
**Created:** [October 25, 2025, 8:54pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445 "2025-10-25T20:54:35Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![matteobachetti](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/matteobachetti/32/116_2.png) [@matteobachetti](https://discourse.fornax.sciencecloud.nasa.gov/u/matteobachetti)\
**Post date:** [October 25, 2025, 8:54pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/1 "2025-10-25T20:54:35Z")

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I have a large (8GB) tarball I would like to download from Fornax, and I try to do that from the data browser on the left, but the process fails almost immediately. Is there a preferred way?  
Thanks in advance!  
Matteo

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**Author:** ![fornax-staff](https://discourse.fornax.sciencecloud.nasa.gov/letter_avatar_proxy/v4/letter/f/90ced4/32.png) [@fornax-staff](https://discourse.fornax.sciencecloud.nasa.gov/u/fornax-staff)\
**Post date:** [October 27, 2025, 9:00pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/4 "2025-10-27T21:00:56Z")

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Thank you for reporting this issue. JupyterLab appears to enforce a 100MB limit. We are looking at ways to support larger downloads and will let you know what we find as soon as we can.

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**Author:** ![asawyers](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/asawyers/32/4_2.png) [@asawyers](https://discourse.fornax.sciencecloud.nasa.gov/u/asawyers)\
**Post date:** [October 27, 2025, 10:46pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/6 "2025-10-27T22:46:33Z")

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We are looking into this; when we have an update for the fix, we’ll let you know.

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**Author:** ![ningj2413](https://discourse.fornax.sciencecloud.nasa.gov/letter_avatar_proxy/v4/letter/n/cdc98d/32.png) [@ningj2413](https://discourse.fornax.sciencecloud.nasa.gov/u/ningj2413)\
**Post date:** [January 9, 2026, 4:18pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/12 "2026-01-09T16:18:17Z")

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FYI we’re still working on a long-term solution for this…

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**Author:** ![desai](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/desai/32/3_2.png) [@desai](https://discourse.fornax.sciencecloud.nasa.gov/u/desai)\
**Post date:** [February 24, 2026, 9:25pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/13 "2026-02-24T21:25:02Z")

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@matteobachetti, thanks again for raising this. The issue is not yet resolved, and we’re not able to provide a timeline at this point.

We’re tracking progress internally. We’ll close this ticket for administrative purposes, but the request remains recorded.

Please feel free to open a new ticket if anything changes or additional context would be helpful.

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**Author:** ![desai](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/desai/32/3_2.png) [@desai](https://discourse.fornax.sciencecloud.nasa.gov/u/desai)\
**Post date:** [February 24, 2026, 9:25pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/14 "2026-02-24T21:25:13Z")

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Closed on February 24, 2026, 9:25pm UTC



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**Author:** ![asawyers](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/asawyers/32/4_2.png) [@asawyers](https://discourse.fornax.sciencecloud.nasa.gov/u/asawyers)\
**Post date:** [February 24, 2026, 10:43pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/15 "2026-02-24T22:43:14Z")

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We have been able to download results today - upwards of 20GB. I didn’t think it’s worth announcing - due to the inconsistent and unpredicable behavior - buce since it’s been closed, I wanted to add a note here to that effect. @matteobachetti - if you want to try getting that data –you should retry. Unfortunately it’s not currently “resolved” to the degree we’d like…..

Andrew

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**Author:** ![azoghbi](https://discourse.fornax.sciencecloud.nasa.gov/user_avatar/discourse.fornax.sciencecloud.nasa.gov/azoghbi/32/125_2.png) [@azoghbi](https://discourse.fornax.sciencecloud.nasa.gov/u/azoghbi)\
**Post date:** [May 18, 2026, 4:55pm UTC](https://discourse.fornax.sciencecloud.nasa.gov/t/download-results-from-fornax/445/16 "2026-05-18T16:55:34Z")

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The team found issue that was causing the occasional download failures. It is to do with load balancers. A solution has been deployed and we have not seen the failures again. If this is encountered again, please let us know.